Can I return my order if I change my mind? Yes you can, however, Ultra Football is unable to accept items that have had the tags removed, have been personalised, worn, washed or have the... #popular #returns Apr 11.16
Can I track my order? Yes, you will receive an email from Australia Post with your tracking number once the package has left our warehouse. Then visit Australia Post’s tracking... #shipping Apr 11.16
What cards do you accept? We accept payment via VISA, MasterCard and American Express. Your card will be debited at the time of order. #payment Apr 11.16
How secure is my credit card and personal information? Your security whilst shopping with us at Ultra Football is very important and we take all reasonable measures to ensure that your credit card details... #payment #popular Apr 11.16
Do you accept PayPal? Yes we accept PayPal as a payment method. At the checkout select Checkout with PayPal. You will be redirected to PayPal where you follow the onscreen... #payment Apr 11.16
Can I change/cancel my order? Whilst we would ask that you check the details of your order very carefully before placing your order we may be able to make changes... #orders Apr 11.16
What if the item I want to purchase is not available or out of stock? We apologise if your item is out of stock or not available in your size but unfortunately popular items do tend to sell out quickly.... #orders Apr 11.16
I am struggling to place an order, what should I do? If you are experiencing issues with our website which is preventing you from placing your order please contact our customer service team who will be... #orders Apr 11.16
What happens if I’m not home when my order arrives? Domestic Australia-wideIf you are not available when Australia Post attempt to deliver your package then a card will be left by the delivery driver with details... #shipping Apr 11.16
How do I return my order? You can return via ParcelPoint, Australia Post or In-store. See the returns page for full details and to start your return. #popular #returns Apr 11.16
Do you accept Klarna? Yes, we do! Split your purchase into 4 interest-free payments so you can spread the cost of your purchase over time. Enter the credit or debit... #payment Nov 05.20
Do you accept afterpay? Yes, we do! Afterpay is available for online orders up to $1,000 Browse our online store and add items to your shopping bag When checking out, select Afterpay... #payment Nov 14.18
Do prices include GST? Yes, our prices are inclusive of GST which you can see calculated within your checkout #payment Nov 14.18
Can I redeem my gift card online? Yes. You can use your Gift Card to purchase most products available online and in store. Your Gift Card can be loaded with a value... #payment Nov 14.18
I’ve only received part of my order? Sometimes orders are delivered in split deliveries. You will be notified by email if only part of your order is available to be collected or... #shipping Nov 14.18
What payment methods do you accept? We accept the following payment methods: • Visa, MasterCard, American Express, Klarna, Afterpay, Gift Cards, PayPal, Apple Pay and Alipay #payment Nov 14.18
Promotional Deals All promotion deals we offer are based on RRP pricing only. This includes tiered pricing offers such as Bulk discounts. #payment Sep 17.20
